Privacy Policy

At The Label Lady, your privacy matters. This policy explains what information we collect, how we use it, and how we protect it when you visit our website, request a quote, place an order, use our tools, or contact us.

Who We Are

Our website address is: https://thelabellady.com.

The Label Lady provides custom labels, branded packaging, design services, quote tools, and related business resources.

Information We Collect

We may collect information you voluntarily provide, including your name, business name, email address, phone number, project details, uploaded artwork, quote requests, order information, affiliate or account details, and any messages you send through our forms or tools.

We may also collect basic technical information such as your IP address, browser type, device information, pages visited, and how you interact with our website.

How We Use Your Information

We use your information to respond to inquiries, prepare quotes, process orders, provide customer support, improve our website and tools, manage accounts or affiliate activity, prevent spam or abuse, and communicate with you about your project or services you requested.

Orders, Quotes, and Uploaded Files

If you submit artwork, logos, label details, product information, or other project files, we use those materials only for the purpose of preparing your quote, creating your design, producing your order, or providing the service requested.

Cookies and Tracking

Our website may use cookies to improve functionality, remember preferences, support account logins, analyze website traffic, and help our tools work properly. You can adjust cookie settings through your browser at any time.

Embedded Content and Third-Party Services

Pages on this site may include embedded content or links from third-party websites. These websites may collect data, use cookies, or track your interaction according to their own privacy policies.

We may also use third-party services for payments, invoicing, analytics, email delivery, forms, spam protection, shipping, hosting, and order-related functionality.

Who We Share Your Information With

We do not sell your personal information. We may share necessary information with trusted service providers only when needed to operate the website, process payments, fulfill orders, provide quotes, deliver services, or comply with legal obligations.

How Long We Keep Your Information

We keep information only as long as reasonably necessary for business, recordkeeping, customer service, tax, legal, security, and operational purposes.

Your Rights

You may contact us to request access to, correction of, or deletion of personal information we have about you, unless we are required to keep certain information for legal, security, business, or recordkeeping reasons.

Security

We take reasonable steps to protect your information, but no website or online transmission is guaranteed to be completely secure.

Contact

If you have questions about this Privacy Policy, please contact us through our website at https://thelabellady.com/contact/.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.